{"id":1437,"date":"2012-06-04T09:48:08","date_gmt":"2012-06-04T17:48:08","guid":{"rendered":"http:\/\/www.stanford.edu\/group\/sdgc\/cgi-bin\/ycisl\/?p=1437"},"modified":"2012-06-04T14:04:42","modified_gmt":"2012-06-04T22:04:42","slug":"exercise-empathy-and-user-experience-through-the-ipad","status":"publish","type":"post","link":"https:\/\/ycisl.su.domains\/?p=1437","title":{"rendered":"Exercise: Empathy and User Experience Through the iPad"},"content":{"rendered":"

\"\"<\/a>Here are my notes for an exercise that utilizes the iPad to create a user experience-focused mini-project that combines technical (functional requirements) and emotional (user needs and preferences) design.<\/p>\n

CSDGC
\nYOUTH CREATIVITY, INNOVATION & SUSTAINABLE LEADERSHIP PROGRAM
\niPAD USABILITY EXERCISE<\/p>\n

\u00a0June 2, 2012<\/p>\n

\u00a0CONCEPT
\nExperience the interface between a developer\/producer and an end-user by applying consult-design-build an iPad layout with a goal of customized usability.<\/p>\n

FRAMEWORK
\nThe iPad is the latest popular mobile information appliance, and is on the leading edge of human-computer interaction with largely untapped potential for usability. Students will examine various parameters of usability, develop a concept and attempt to gain user satisfaction.<\/p>\n

THE ASSIGNMENT
\nEach team of students will consult with an iPad user to gather user preferences, habits and needs, then redesign the content and layout of the iPad screens \u2013 at first, on paper and getting the user buy-in; and second, implementing the design and getting customer feedback.<\/p>\n

RULES
\nEach team will designate just one member to interview the client user. An interview may last up to 10 minutes.
\nEach team may designate up to two members to conduct an observational study. An observational study may last up to 15 minutes.
\nEach team must apply at least one IDEO Method Card in the data gathering part of their effort.
\nUp to $20 of paid apps may be purchased from the App Store. Paid apps already on the iPad do not count towards this limit. There is no limit of FREE apps from the App Store that may be installed.
\nTeams may provide their user with a one sheet Quick Guide to explain the new layout (this may be handy ahead of one of the challenges).<\/p>\n

\u00a0THE CHALLENGE
\nThe team mentor will select one or more particular uses for the user to attempt using the new layout. This challenge will be scored by a combination of time in seconds to complete the task and the number of interactive motions (eg, taps, swipes, button pushes, etc). Mistaken moves will also count.<\/p>\n

Additional notes (from my notepad):<\/p>\n

IDEO Method Card scenarios to recommend – Flow Analysis, Personal Inventory, Cognitive Map, Narration, Fly on the Wall<\/p>\n

The How? Understand customer habits and needs -> interview or prepare questionnaire.
\nStudy current layout->discover likes\/dislikes
\nBrainstorm possible improvement strategies-> Plan
\nCreate new feature list
\nUncover new uses
\nIncrease efficiency
\nAddress concerns
\nDocumentation->rate satisfaction from user and developer perspectives
\nImplement changes->get feedback on tangibles and intangibles<\/p>\n","protected":false},"excerpt":{"rendered":"

Here are my notes for an exercise that utilizes the iPad to create a user experience-focused mini-project that combines technical (functional requirements) and emotional (user needs and preferences) design. CSDGC YOUTH CREATIVITY, INNOVATION & SUSTAINABLE LEADERSHIP PROGRAM iPAD USABILITY EXERCISE \u00a0June 2, 2012 \u00a0CONCEPT Experience the interface between a developer\/producer and an end-user by applying […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31,9,25],"tags":[],"class_list":["post-1437","post","type-post","status-publish","format-standard","hentry","category-activity","category-ideas","category-lessons"],"_links":{"self":[{"href":"https:\/\/ycisl.su.domains\/index.php?rest_route=\/wp\/v2\/posts\/1437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ycisl.su.domains\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ycisl.su.domains\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ycisl.su.domains\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ycisl.su.domains\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1437"}],"version-history":[{"count":4,"href":"https:\/\/ycisl.su.domains\/index.php?rest_route=\/wp\/v2\/posts\/1437\/revisions"}],"predecessor-version":[{"id":1449,"href":"https:\/\/ycisl.su.domains\/index.php?rest_route=\/wp\/v2\/posts\/1437\/revisions\/1449"}],"wp:attachment":[{"href":"https:\/\/ycisl.su.domains\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1437"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ycisl.su.domains\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1437"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ycisl.su.domains\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}